All of our products are made to order and will be dispatched promplty within a few days, larger orders will take longer. However, all orders will take a maximum of 14 days to deliver. In this event we will contact you to advise you of the situation and receive your instructions.
We are happy to give a full refund or replacement for goods found to be unsatisfactory. When selecting products we always put quality before price and inspect every item prior to dispatch. If for any reason you are not satisfied with an item purchased at our on-line shop, please return the goods unused within 21 days, together with the purchase invoice, for a full refund or replacement. This does not affect your statutory rights.
Please be aware all measurements on the website are approximate, due to variations in wood types and construction materials.
TJ Joinery Limited will not refund the dispatch cost of goods returned from outside of the UK.
Goods must be returned in their original packaging, along with the purchase invoice and be received in perfect sellable condition.
TJ Joinery Limited, Unit 1, Tall Trees Estate, Bagendon, Cirencester, Gloucestershire, GL7 7JE.